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troy-csd-overhauls-school-lunches

Troy CSD Overhauls...


Article featured on Troy CSD website. Photo credit: Troy...Read More
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Wellesley Middle School...


A group of Wellesley Middle School students have been growing...Read More
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New Haven Walk Against...


Managers and team members from Oxford, Hamden, and Fairfield,...Read More
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Sustainability at...


This year the Whitsons team at Wellesley, partnered with Bates...Read More
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School Day with Whitsons...


It was a great day for a School Day at the New Britain Bees...Read More

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Feedback and Benchmarking Programs

One of our key strengths is our ability to stay in touch with student preferences. Students of all ages have strong opinions about the foods they like and dislike, which can vary greatly by community and region, and even within each school community. Our goal is to understand our students’ preferences and balance them with our overall nutrition goals to establish a program that features nutritionally sound menu options that are enjoyable to the students we serve.

 

  • Student Surveys. Student surveys are conducted annually via an independent Scantron-based paper survey program or web-based survey program. Survey results are tabulated electronically and compared against other Whitsons schools and past performance. Our onsite team, client and executive team analyze the results and develop a written action plan for service enhancement opportunities.
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One of our key strengths is our ability to stay in touch with student preferences. Students of all ages have strong opinions about the foods they like and dislike, which can vary greatly by community and region, and even within each school community. Our goal is to understand our students’ preferences and balance them with our overall nutrition goals to establish a program that features nutritionally sound menu options that are enjoyable to the students we serve.

 

  • Student Surveys. Student surveys are conducted annually via an independent Scantron-based paper survey program or web-based survey program. Survey results are tabulated electronically and compared against other Whitsons schools and past performance. Our onsite team, client and executive team analyze the results and develop a written action plan for service enhancement opportunities.
  • Client Surveys. Clients are also surveyed annually, with results benchmarked and action plans developed for enhancing the value of our services.
  • Team Member Surveys. Whitsons greatly appreciates the value of obtaining regular feedback from our team members who are interacting with our customers on a daily basis. Periodically, we formally survey our team members regarding their overall impressions of Whitsons at the account, district and corporate levels.
  • Comment Cards. Our locations are equipped with suggestion boxes and comment cards for students, staff or administration to provide informal feedback or suggestions.
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